
Thank you for the kind explanations and reassurance about the intended use of the coat, just as I thought. I have to say that your firm not only realizes great gear but so far the level of customer service and personal touch is amazing, really impressed, congratulations. FYI, I already bought a Divegear fleece and a long sleeve t-shirt on the Palau Dancer in Micronesia and I love both of them, great products! I work in the apparel industry myself, but on the fashion side of the spectrum.
Thank you again and kindest regards,
Daniele Ballestrazzi
I do love this [Aussie] hat! I had it and was very upset when I lost it recently. I am so happy that I will have it soon again! I bought it from the Four Seasons Kuda Hura in the Maldives with their logo on it. They had a PADI Dive Center with a shop that sold your things plus all teachers were wearing them. Actually all of us divers ended up wearing your products by the end of the holiday. Great promotion!!
Thank you very much,
Best regards,
Nausika - Greece.
I will definitely order from Divegear again in the future, as the merchandise is good quality and the customer service is OUTSTANDING! I have been talking up and advertising your company as well as your dive coat; hopefully new business will come your way soon :-) Thanks again.
Sincerely,
Shelly McGahee
Thank you, Susan!
FYI, your shorts are one of my best finds for comfort and quality. After my first trip to Bonaire without them, the last six trips with my first pair sold me. They are on the essential equipment list now and go in my carry on bag. Excellent product! - John
*After asking John if we can quote him, he responds:
Yes, you can quote me. Add that I have several hundred dives on my first pair of shorts and they have held up better than any other piece of garment I own. That includes several washings. I initially bought them to solve a "chaffing" issue that normal swim suits caused. Problem solved, and I wear them for the majority of the day. The added bonus is another layer of core insulation.
Susan,
I met you when we were at DEMA this past November and I purchased three boat coats from you. Two were gifts and the third was for me. We all LOVE them! They are so warm and cozy. What a pleasant way to warm up when we come out of Dutch Springs! - Dottie Walker, Lehigh Valley Divers
Susan-
Holy cow! I received my boat coat and full zip fleece on Friday and they are both FABULOUS! Even better than I had expected! Thank you ever so much for your help in finding me one. I leave for Cozumel in a week and a half on one of our group trips and I am sure I will be the envy of everyone! I will absolutely be singing praises for the coats! Thanks again! - Carol Huserik
Dear Susan:
I love my Boat Coat!! It keeps me toasty warm on boat trips, most recently when we were filming in So Australia last May and June, working on our current IMAX 3D film, Under the Sea 3D. - Michele Hall, Producer, Howard Hall Productions
I went diving in Florida this past weekend and had your (new) Divegear boat coat and several people got your web address from me. They loved it….as did I because it was cold. I was the ONLY one on the boat that was warm. It definitely should get great reviews…I was “toasty” warm with it on. It’s the best money I’ve spent on any clothing item I’ve purchased.
Thanks for the email! Very nice touch and something you do not see enough of these days. In addition, thanks for the catalogue. -Your Florida dive buddy, Johnny
You guys have AWESOME clothing….YOU ROCK! -Val, Colorado
Thank you for your help and cooperation. We all love you from the deepest of our heart. -Nazeer, Maldives
Thanks a bunch, Susan. You get my Customer Service Award of the Month! -S. Carlett
Did you know there was an actress on Oprah Winfrey wearing your boat coat? -Charlie, Bermuda
Just wanted to let you know that the Divegear boat coat I ordered for my wife this past weekend arrived yesterday and she loves it! Thanks for the great product and fast delivery. -Jeff R.
I’ve been doing a lot of online ordering lately and your customer service is the best I’ve ever experienced!! Keep up the great work. I love all your girly Dive shirts, so I will be at your booth at the next show to see you with credit card in hand. -Jane
Wow! Thanks for the prompt response and very quick service. I was so pleased to see your ad for the boat coat in a Diving magazine. Thanks so much, looking forward to doing business with you! Your website is GREAT! -Debbie
It was great meeting you Susan at the WET Expo in Kuala Lumpur. I hope things are going well for you upon your return to the States. I just wanted to drop you an email to say I love your boat coat and I’m using it every time it rains and works just fine. -Ivan, Singapore
If only everyone we deal with could be like Susan!!! What a joy amd I haven’t even ordered anything yet! Thanks for referring Susan and Divegear. -Ramesh, Bahamas
Dear Susan,
I am new to the diving world, but I was able to make it to the "Beneath the Sea" show in NJ, and I saw your product line for the first time, I thought it was great. I only purchased 2 items because there's so many things to spend your money on at the show. But I will be buying more of your line, especially the boat coat. I just wanted to tell you my opinion of your line. Thanks for taking the time to read this. Thanks again -Jason Walsh
Just wanted to let you know, we just got back from Belize and one of the boat captains had it and the chef at our hotel was wearing it when they came to work, off the boat (it happened to be very rainy that day). My husband is an avid boater and fisherman and he is outside a lot at work, what a spectacular coat. Can't wait to get it!!!!! Not just for divers!!! Thank you!!! - Marlene Arute
Excellent shopping experience I love my Dive suit, I cant wait to shop with DivegearUsa.com again. Very fast delivery! - Rio Rich, South Florida